Ketchup.

Privacy Policy

Last updated: December 29, 2025

1. Introduction

Welcome to Ketchup AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our service and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register, we collect your email address, name, and password (encrypted).
  • OAuth Information: If you sign in via Google OAuth, we collect your Google account email, name, and profile picture.
  • Content: Any data, files, or content you upload or create using our service.

2.2 Automatically Collected Information

  • Usage Data: Information about how you use our service, including page views, features accessed, and interaction patterns.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Analytics Data: We use Cloudflare Analytics to collect anonymous usage statistics to improve our service.

3. How We Use Your Information

  • Service Provision: To provide, maintain, and improve our service functionality.
  • Authentication: To verify your identity and manage your account.
  • Communication: To send you service-related notifications and updates.
  • Security: To detect, prevent, and address technical issues, fraud, and security threats.
  • Analytics: To understand how users interact with our service and improve user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Storage and Security

Your data is stored using Cloudflare's global infrastructure including D1 (distributed SQLite database), R2 (object storage), and KV (key-value storage). We implement industry-standard security measures including encryption, HTTPS, access controls, and rate limiting. While we implement these measures, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell your personal data. We may share your information with service providers who perform services on our behalf, when required by law, to protect rights and safety, or in connection with business transfers.

6. Your Rights

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to the processing of your personal data.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

7. Cookies

We use cookies for session management, analytics, and security. You can control cookies through your browser settings, but disabling certain cookies may affect service functionality.

8. Contact

For any questions about this privacy policy or to exercise your rights, please contact us through our support channels.

Terms of Service•Back to Home